Posting Error Logs from Kodi
If you’re trying to get support or figure out what’s wrong with your Kodi installation, you probably don’t want to even bother asking unless you’ve retrieved your error log for debugging purposes. There’s an Kodi function that allows you to easily upload your error log to the web so that you can access it on the computer without any technical knowledge. Special thanks goes out to tknorris for the hard work that made this new tool possible.
Please Note: You shouldn’t upload an error log until you’ve reproduced the same error twice, and be sure not to restart Kodi until you’ve uploaded it successfully.
Required: Addon Installer or TVADDONS.ag Add-on Repository
Step 1: Navigate to the “PROGRAMS” menu.
If you’ve already installed the “TVA Log Uploader” add-on, you can Skip to “Step 5” of this guide.
Step 2: Click on the “Get more…” function at the bottom of the listing.
Step 3: Scroll down to the “TVA Log Uploader” program addon listed.
Step 4: Click on the “Install” button.
Step 5: Return to the Kodi home screen, then Navigate to the “Settings” tab under the “SYSTEM” menu.
Step 6: Select the “System” tab from the left side menu bar.
Step 7: Scroll down to the “Logging” tab on the bottom of the left side menu bar, then Toggle “On” the “Enable debug logging” function.
Step 8: You’ll now need to do whatever you did before to once again reproduce the error you are experiencing.
Step 9: Return to the main menu, then Navigate to the “PROGRAMS” menu once again.
Step 10: Select the “TVA Log Uploader” program addon from the listing.
Step 11: Click on the “Destination Email address” field at the prompt.
Step 12: Type in your email address using, then Press the “Done” button.
Step 13: Press the “OK” button at the bottom of the window to save your settings.
Step 14: Press the “Yes” button when prompted to confirm the upload of your log file to the log server.
Step 15: Once completed, you’ll be provided with a link to view your debug log, if you configured an email address you’ll also receive the link in your inbox. If you’re going to post the log to our Forums, please only post the link to the log, not the entire log itself.
You’ll probably want to Toggle “Off” the “Enable debug logging” function from the “SYSTEM” -> “Settings” -> “System” -> “Logging” menu at this point.
That’s it! Now you can go ahead and ask for Kodi help at our Forums if you’re not too afraid to do so scaredy cat. Hopefully your error will be as easy a fix as it was to install this log uploader tool.