Posting Error Logs from Kodi

If you’re trying to get support or figure out what’s wrong with your Kodi installation, you probably don’t want to even bother asking unless you’ve retrieved your error log for debugging purposes. There’s an Kodi function that allows you to easily upload your error log to the web so that you can access it on the computer without any technical knowledge. Special thanks goes out to tknorris for the hard work that made this new tool possible.

Please Note: You shouldn’t upload an error log until you’ve reproduced the same error twice, and be sure not to restart Kodi until you’ve uploaded it successfully.

Required: Addon Installer or Add-on Repository

Step 1: Navigate to the “PROGRAMS” menu.

If you’ve already installed the “TVA Log Uploader” add-on, you can Skip to “Step 5” of this guide.

Screen Shot 2016-06-18 at 3.40.18 AM

Step 2: Click on the “Get more…” function at the bottom of the listing.

Screen Shot 2016-06-18 at 3.40.20 AM

Step 3: Scroll down to the “TVA Log Uploader” program addon listed.

Screen Shot 2016-06-18 at 3.40.29 AM

Step 4: Click on the “Install” button.

Screen Shot 2016-06-18 at 3.40.32 AM

Step 5: Return to the Kodi home screen, then Navigate to the “Settings” tab under the “SYSTEM” menu.

Screen Shot 2016-06-18 at 3.41.48 AM

Step 6: Select the “System” tab from the left side menu bar.

Screen Shot 2016-06-18 at 3.41.54 AM

Step 7: Scroll down to the “Logging” tab on the bottom of the left side menu bar, then Toggle “On” the “Enable debug logging” function.

Screen Shot 2016-06-18 at 3.42.00 AM

Step 8: You’ll now need to do whatever you did before to once again reproduce the error you are experiencing.

Step 9: Return to the main menu, then Navigate to the “PROGRAMS” menu once again.

Screen Shot 2016-06-18 at 3.40.18 AM

Step 10: Select the “TVA Log Uploader” program addon from the listing.

Screen Shot 2016-06-18 at 3.40.49 AM

Step 11: Click on the “Destination Email address” field at the prompt.

Screen Shot 2016-06-18 at 3.40.53 AM

Step 12: Type in your email address using, then Press the “Done” button.

Screen Shot 2016-06-18 at 3.41.16 AM

Step 13: Press the “OK” button at the bottom of the window to save your settings.

Screen Shot 2016-06-18 at 3.41.20 AM

Step 14: Press the “Yes” button when prompted to confirm the upload of your log file to the log server.

Screen Shot 2016-06-18 at 3.52.58 AM

Step 15: Once completed, you’ll be provided with a link to view your debug log, if you configured an email address you’ll also receive the link in your inbox. If you’re going to post the log to our Forums, please only post the link to the log, not the entire log itself.

You’ll probably want to Toggle “Off” the “Enable debug logging” function from the “SYSTEM” -> “Settings” -> “System” -> “Logging” menu at this point.

Screen Shot 2016-06-18 at 3.53.42 AM

That’s it! Now you can go ahead and ask for Kodi help at our Forums if you’re not too afraid to do so scaredy cat. Hopefully your error will be as easy a fix as it was to install this log uploader tool.