If you’re having problems with your Kodi addons and want to figure out what’s causing the issue, the first place to look would be your Kodi error logs. In order to simplify the process of posting your error logs online for troubleshooting, we offer the TVA Log Uploader tool.
This tool will allow you to quickly upload your Kodi error logs to our log site, so that you can then either analyze the log yourself, or share it to our discussion forums for assistance. Please be sure that you have reproduced the error at least twice before jumping to conclusions and posting an error log to our forum, sometimes an error is just a fluke.
Step 1: Navigate to the Settings tab under the SYSTEM menu.
Step 2: Select on the Add-ons menu from the vertical menu bar.
Step 3: Choose the Install from zip file function.
Step 4: Select the fusion folder.
Step 5: Select the kodi-repos folder.
Step 6: Select the english category.
Step 7: Scroll down and click on the repository.xbmchub-1.0.7.zip file.
Step 8: Click on the Install from repository function.
Step 9: Select the TVADDONS.AG Add-on Repository from the listing.
Step 10: Choose the Program add-ons category.
Step 11: Choose the TVA Log Uploader addon.
Step 12: Click on the Install button.
Step 13: Return to your Kodi home screen once you see Enabled marked next to the TVA Log Uploader addon.
Step 14: Navigate to the Settings tab under the SYSTEM menu.
Step 15: Select the System tab from the vertical menu bar.
Step 16: Select the Logging tab at the bottom of the vertical menu bar.
Step 17: Click on the Enable debug logging field to enable it.
Step 18: Return to the Kodi home screen, then navigate to the PROGRAMS menu.
Step 19: Launch the TVA Log Uploader tool.
Step 20: Click on the Destination Email Address field.
Please Note: It will only ask you for this information the first time you use this function, afterwards you’ll need to go into Add-on Settings in order to alter it.
Step 21: Input your email address and then press the Done button.
Step 22: Press the OK button at the bottom of the window.
Step 23: Press the Yes button to proceed with uploading your logs.
Step 24: Once completed, you’ll be presented with a link to your log file, which should also have been emailed to you. This is the links that you’ll want to post to our discussion forums for assistance.
Step 25: Return to the Kodi home screen, the navigate to the Settings tab under the SYSTEM menu.
Step 26: Select the System tab from the vertical menu bar.
Step 27: Click on the Enable debug logging field to disable it. You’re now done!
It would probably wise to try took through your Kodi log with your own eyes before asking for assistance, often the problem is quite clear and straight forward.