I tried it on 3 different tv's and tried it using another remote and also the remote app. None would work. The amazon app will not let me sign in. I may call amazon and see why I can't sign in. May have to throw it away. I go to my source on my tv and the firestick is there and slect it and then it goes to pair remote. So it must be seeing the stick.But don't understand why it won't let get to pair remote.Thanks for replying.