Please Read The Following

Before posting for support needs:

Read the FAQ
It's currently a bit outdated and need some help populating with more information, all help is welcome!

Check to ensure that icefilms is up.
Search the forum to see if your question is already answered.
Give as much detail as possible when posting, it will help us help you.

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Post a log file with your issue, it will help us a lot in finding out what wrong.

Log Files Can Be Located:
OSX/ATV------/Users/<username>/Library/Logs/xbmc.log
Linux-----------/home/<username>/.xbmc/temp/xbmc.log
Windows-------%APPDATA%\XBMC\xbmc.log
iOS--------------/private/var/mobile/Library/Preferences/xbmc.log